Returns & Exchanges Policy

At Haymes Paint, we want you to be completely satisfied with your purchase. If you change your mind, unopened and unused stock-standard paint products can be returned within 30 days of purchase for a refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure the product is in its original, unopened condition. Please note that custom-tinted paint colors are made to order and cannot be returned unless faulty.

• 2.
  Contact Support

  Email our customer service team with your order number and reason for return to receive a Return Authorization number.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging and send them to our central distribution warehouse using a tracked shipping service.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.